FAQ

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Frequently asked questions

What is the strength of the magnifying glass?

Our Luka lenses are made from a +6 strength optical lens. The magnifying power is about 2.5x

How heavy is the lens?

Our lenses are lightweight, 0.4-0.49 oz (12-14 gr). This is to make sure that you don't have too much strain on your neck.

what if i don't like my Luka?

This probably won't happen, but if it does just reach out to our customer service team, we will send you a shipping label and once we confirm that it is back we will refund you. You can find our full return policy here.

How long is the necklace?

Our necklaces are 35 inch (90cmm) long.

how do i avoid scratches?

The best way to avoid scratches is to return it to the carrying pouch (that doubles as a cleaning cloth) when you're not using it.